Privacy Policy

Thank you for choosing Minterminds for your software needs. Our commitment is to provide exceptional service and support. We want you to be fully satisfied with your purchase.

Minterminds - Refund Policy

Refund Eligibility:

Once a service has been received and utilized, refunds will not be issued, except in the following circumstances:

  1. Service Disruption: If our service is disrupted or unavailable for an extended period due to technical issues on our end, we will review refund requests on a case-by-case basis.
  2. Product Defects: In the event that the software product purchased contains significant defects or fails to perform as described, we will assess refund requests based on the nature of the issue.

How to Request a Refund:

To request a refund, please contact our customer support team at within 30 days of the purchase date. Provide detailed information about the issue or reason for the refund request along with any supporting documentation.

Refund Process:

Upon receiving your refund request, we will review it within [X] business days. If eligible, the refund will be processed using the same method of payment used for the original purchase.

Non-Refundable Items:

Please note that certain items are non-refundable:

  • Services already utilized or accessed.
  • Customized software or services tailored specifically to your requirements.
  • Any purchases made outside of the Minterminds website or authorized platforms.

Cancellation of Services:

Cancellation of ongoing services may be allowed as per the terms agreed upon during the service agreement. Any refund eligibility upon cancellation will be outlined in the service agreement.

Policy Modifications:

Minterminds reserves the right to modify or update this refund policy at any time without prior notice. Please review this policy periodically for any changes.

By making a purchase with Minterminds, you agree to abide by this refund policy.

For further inquiries or clarification regarding our refund policy, please contact us at